Hammitt Repairs Center

REPAIRS CENTER

SUBMIT A REPAIR REQUEST

PURCHASE FROM HAMMITT
Hammitt store
Hammitt.com

SUBMIT A REQUEST
PURCHASED / GIFTED ELSEWHERE
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Department store
Boutique
SUBMIT A REQUEST

LIFETIME GUARANTEE

We choose materials with care and intention, sourcing the most dependable leathers and hardware from around the world. That said, we know life happens. That’s why we proudly offer a Lifetime Guarantee, covering the functionality of our products with complimentary in-house repairs for hardware such as zippers, D-rings, and strap clasps.

Please note: While our lifetime warranty covers hardware, it does not include leather wear and tear or cosmetic upkeep. This includes (but isn’t limited to) stretching, staining, discoloration, rips, accidental damage, or wear resulting from daily use.

We're always here to help, and our team will work with you to find the best possible solution—every step of the way.

HERE'S WHAT WE COVER
D-Rings
O-Rings
Broken Straps
Defective Magnets
Zipper Pulls
HERE'S WHAT WE CAN'T FIX
Torn or Stained Lining
Zipper Tape
Stained Leather
Normal Wear + Tear

*Please note, in select cases, we may no longer be able to replace materials on bags from seasons far past. In this case, our team will assess your unique request and offer an alternative replacement option.

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SUBMIT A REPAIR REQUEST

PURCHASE FROM HAMMITT

Hammitt store

Hammitt.com

PURCHASED / GIFTED ELSEWHERE

It was a gift

Department store

Boutique

LIFETIME GUARANTEE

HERE'S WHAT WE COVER

D-Rings

O-Rings

Broken Straps

Defective Magnets

Zipper Pulls

HERE'S WHAT WE CAN'T FIX

Torn or Stained Lining

Zipper Tape

Stained Leather

Normal Wear + Tear